Volunteer Coordinator

Our Vision

 Is to empower African refugees in Northeast Wisconsin for their economic, spiritual, and cultural integration, enabling them to thrive together.

 

Our Mission

 Is to support African refugees by building communities that connect and equip them. We empower individuals through mentorship, education, and economic training, fostering integration while honoring their heritage.

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About Sawa Sawa Collective

Sawa Sawa Collective walks alongside newcomers and refugee families as they build thriving lives in our community. Through mentorship, education, employment support, micro-enterprise development, and community gatherings, we cultivate dignity, belonging, and mutual transformation. We believe volunteers are not helpers, but allies in building a stronger, more connected community.

 

Position Summary

The Volunteer Coordinator provides leadership, structure, and care for Sawa Sawa’s volunteer community. This role ensures that volunteers are recruited, onboarded, trained, supported, and aligned with the mission and values of the organization. The Volunteer Coordinator helps translate vision into consistent practice — creating systems that support both volunteers and the families we serve.

 

Key Responsibilities

• Develop and implement strategies to recruit new volunteers.

• Facilitate volunteer orientation and ensure completion of background checks and required paperwork.

• Provide training on cultural humility, confidentiality, and team norms.

• Match volunteers to appropriate roles based on skills and availability.

• Maintain regular communication with volunteers, offering encouragement and accountability.

• Work with staff to identify program needs and volunteer gaps.

• Track volunteer engagement and maintain updated volunteer records.

• Refine onboarding systems and gather volunteer feedback for improvement.

• Ensure volunteers operate within established policies and procedures.

 

Core Expectations

• Uphold Sawa Sawa’s mission, values, and team norms.

•  Operate in a manner that reflects and upholds traditional Christian values, including dignity, compassion, integrity, and service.

• Maintain confidentiality and professionalism.

• Model cultural humility and respect.

• Communicate clearly and consistently.

• Support empowerment over dependency.

• Lead with compassion and accountability.

 

Desired Qualifications

• Strong organizational and communication skills.

• Ability to lead with warmth and clarity.

• Experience in volunteer management.

• Ability to work independently approximately 10 hours per week.

 

Impact of This Role

The Volunteer Coordinator ensures families experience consistent, high-quality support; volunteers feel equipped and valued; programs run smoothly and sustainably; and Sawa Sawa’s culture of dignity and mutual transformation is lived out daily.